Data and Privacy Policy

This privacy policy sets out how Hendra Barns uses and protects any information that you give us when you use this website and make a booking with us either online, over the telephone or in person.

Hendra Barns is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Hendra Barns may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 27th July 2018.

 

Who we are

Our business name is Hendra Barns and our website address is: https://www.hendrabarns.co.uk.

 

What information we may collect and process about you:

We may collect information that you provide by filling in forms on our website www.hendrabarns.co.uk. This includes making a booking or requesting further information.
We may collect your contact information including name, address, contact details or any additional information we may need to help meet your booking requirements.

If you contact us, we may keep a record of that correspondence.

 

How we use your information

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To carry out our obligations arising from any contracts entered into between you and us to enable us to complete your booking. We may use the information to improve our products and services.

Where you have consented to receive our email newsletter we will periodically send promotional emails about new developments at Hendra Barns, special offers or other information which we think you may find interesting using the email address that you have provided.

Any payment transactions will be carried out by an independent third party and the transaction will be governed by the third parties terms and conditions.

 

Who we share your information with

We won’t share your details with anyone outside of Hendra Barns.

 

How will we hold your data

We keep your data secure. It is held on our cloud server in the Stevenage SC-1 Data Centre Cloud resource, managed by LCN.com.

Your information is only stored as required for relevant contractual and business purposes or to meet legal requirements. Where information is no longer required we ensure it is disposed of in a secure manner.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Your rights

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You have the right to request details of personal information we hold about you. If you would like a copy of the information, please write to Hendra Barns, Mitchell Nr Newquay, Cornwall TR8 5AZ.

You have the right to request that we amend the information we hold about you. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Please contact info@hendrabarns.co.uk and we will assist you and provide you with all rights to which you are entitled in relation to your Personal Information under applicable data protection law.

If you are unhappy with the way that we have handled your Personal Information, you can make a complaint to the Information Commissioners Office (ICO) which is the UK authority responsible for data protection. Contact details are available online, or alternatively please ask us on info@hendrabarns.co.uk

 

Changes to our Privacy Policy

Any changes we make to our Privacy Policy will be posted on this page and, where appropriate, notified to you in email.

 

Contact Us

If you have any questions in relation to this Privacy Policy, or if you would like to contact us to exercise your rights as stated in this Privacy Policy, you may contact us at info@hendrabarns.co.uk for assistance.